News from the Hungerford Surgery

Seasonal Flu Immunisation Campaign 2018/19
The importance of a seasonal flu vaccination cannot be underestimated and you are entitled to a free flu jab if you fit into one of the following ‘at risk' groups:
Aged 65 and over / Aged between 6 months and 65 years of age and in a clinical risk group / All pregnant women / Those in long-stay residential care homes or other long-stay facilities / Those who are the main carer of an older or disabled person.

Please note: We no longer send letters of invitation to eligible patients and there is no need to book an appointment on a ‘Flu Saturday’, just turn up and be jabbed. If you are unsure about your eligibility please call the surgery on 01488 682507 (after 10:00 am please) to check with a receptionist.
Our four ‘Flu Saturday’s’ will take place at the surgery in September & October and we ask that you attend on one of the Saturday mornings between 09:00 and 11:30 hours.

Saturday  29th September Saturday 6th October
Saturday  13th October     Saturday 20th October

There is good evidence to show that once a patient is vaccinated, it takes around 2 weeks to develop an immune response.
The key message is ‘it is never too late to have your flu jab’.

Cancellation line:-
Despite concerted efforts and great support from the members of our Patient Participation Group (PPG) the numbers of people who every month fail to turn up for the appointments they have booked continues to shock and disappoint. In June and July alone 237 appointments were lost this way and 50 hours of clinical time were wasted with our doctors and nurses. Incredibly some of these appointments were made and then missed on the same day, and some within a couple of hours of having been booked. If you were one of these patients, please please cancel your appointment in good time when you find yourself unable to attend in future as this is an average of one doctor’s working day being wasted ….. every week!

A big thank you to those patients who did contact us to cancel their appointment when no longer needed. We are then able to offer the appointment to other patients and avoid unnecessary lost time and money for the NHS. If you need to cancel, please call the Surgery number – 01488 682507 – and press Option 5. Leave us a clear message with your name/DOB/appointment day & time and contact number. Thank you.

Recruitment:-
We continue to work hard to recruit a new GP to replace Dr Anderson who retired in June. However, and as I’m sure the majority of patients will be aware via national media, approximately half of GP practices now have shortages of doctors and we are unfortunately not immune to this problem, even in our lovely corner of West Berkshire. Rest assured that we are making every effort to recruit and appoint a new doctor and will hopefully have more news soon. In the meantime, we are pleased to be working with several excellent locum GPs and will continue to do so until such time that we have a full complement again.

Carers:-
We have 140 registered carers at the surgery but we know there are many more of you out there doing a fantastic job to help support your relatives, friends and neighbours. There are a range of additional support services that are available to registered carers, not just a free flu jab, so please get in touch with the surgery to register and you can also contact our PPG members for more information.

MH


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